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Yes. Every piece is bought from official retailers and boutiques, checked by hand and recorded on video before it ships. Packaging varies by piece: many watches come with the brand’s box and warranty card, and some bags with a dust bag. We don’t add certificates or serial cards, because paperwork is easy to fake; our journal shows you how to check the piece itself.

Pieces in stock ship within 1–2 working days and usually arrive across Pakistan in 2–5 working days. Pieces marked Sourced to order are bought for you after you order, so they take longer. Delivery is free on every order.

We buy at sale prices: during the seasonal sales of the brands and their official retailers, and at the brands’ own outlet stores in the USA and UAE. We pass that saving on. Outlet pieces are genuine, but many are designs made for the brand’s outlet stores rather than its boutiques; our journal explains the difference.

Easypaisa and bank transfer. After you order, add your transaction ID or upload a screenshot of the payment on your order page, and we confirm it.

Tell us within 12 hours of delivery if anything is wrong. Items must be unused, with all tags and packaging. Sale, customised and specially sourced items are final sale. Our Cancellation, Return & Refund Policy has the details.

Yes. Complimentary gift wrap and a handwritten card on request at checkout.

Often, yes. Message the concierge with the brand and style and we’ll come back with availability and a price.

Yes. Our shop is at Plot 3, Street 14, Sector C, Manzoor Colony, Karachi, open Monday to Friday, 9am to 5pm. Walk in to see and buy any piece in person, or call or WhatsApp us on +92 348 3716377.